Need help with a couple of troubleshooting questions.
Recently purchased a 38094 Hiawatha steamer. Engine was brand new - still in the sealed outer carton. Lubed it and put it on the track. Grease was applied into the screw hole marked "grease".
Using conventional power (MRC pure power dual and MTH Z-1000), the engine will run smoothly up to just under 11 volts. At 11 volts and higher, the engine will run for about a foot, pause for about a second, run for about a foot (same direction), pause, and repeat this sequence indefinitely. I get the same results in reverse, and with Odyssey switch on or off. The drivers cannot be turned by hand (I don't know if they should be on this engine). Sounds and lights appear to function properly. Engine and tender draw about 1.5 amps at 10 volts. With 6 cars (it won't pull all 7), it draws 3 amps at 10.5 volts.
Also, the smoke unit does not puff (switch is on), but it seems to heat up, since smoke just kind of seeps up.
I've opened it up to check for loose wires, etc. Nothing was obvious, at least to me.
Any suggestions?
Thanks.