I had downloaded the app on an older android phone(running Android 9, I believe). Because I had done this, the app showed up in my play store search on my current Android 13 phone(moto 5G stylus 2022).
The app works much more consistent for me in Android 12 and older, but does work on my 13, with some inconsistency.
On another Android 13 phone (same model as mentioned above) with a Google account that had not previously downloaded the app(on any version of Android), the app will appear in a play store search but cannot be downloaded due to the store saying the app is designed for an older version.
If possible, those having trouble, get it on an older version of Android using your current Android's Google account. Then try on current phone.