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My Cab 2 remote will not allow me to punch in the numbers 1.4 & 7. Entire row not working. Have tried repeatedly to call Lionel to no avail. Cannot leave any messages on any extensions as mailboxes are stated “Full”.

Called Charles Ro and was told the Cab 2 is not available anymore as Cab 3 will be out in  October. I can use my mini iPad with the DCS App and run Lionel engines but it is just not the same. I certainly hope Lionel will have parts to fix Cab 2 remotes. There has to be thousands of them out there.

As to getting through to Lionel I have been told that once you hear “Thank you for calling Lionel” to keep hitting the “2” button.

Will give that a try tomorrow.

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You can email Lionel and they will respond in a matter of days, the LCCA Convention will be next week so it might be hard getting in touch with them. I noticed they have new hours, 8 or 9:00 AM to 6:00 Eastern Standard time,Monday thru Thursday, and 8 or 9:00 AM TO Noon on Friday, closed on weekends….. Wow, how about those hours, so, be comfortable knowing they will take care of your remotes. Also, you can purchase a Cab1L remote (just the remote only) and run your trains almost as good as the Cab 2. I use both and find the Cab1L actually lets the TMCC engines run slower and smoother. Good luck and Happy Railroading Everyone

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