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Im trying to update to latest firmware with seial to usb im using my y that came with 990  legacy base plugged in back and serial side connected to usb . i inserted my black reprogrammable moduale in base. I start program finds port says connected to base. Then when i try to download firmware it says Communication error-No response from base.

Am i missing something

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If you don't take gunrunnerjohn on his offer, consider sending the Cab-2 and Base to Lionel.  Also, I don't know if shipping from and to Canada would be an issue.  Note that after watching videos on upgrading the Base and Cab-2 using the modules is pretty straight forward.

I recently had the same situation and called Lionel Customer Service and was able to get a Return Authorization.  I mentioned that I could not find the sales receipt.  I was told it would be 6 to 8 weeks, but got the set returned in 2-1/2 weeks after I sent them in.

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