Sold a customer a DCS Explorer -did not come with starter set. He has 2 loops of track that are not connected to each other.
He has Z1000 to power the unit and is getting power to track based upon lighted caboose setting on track.
Problem is the light never goes to purple. It stays red. I do not understand if he is doing something with his wiring or if DCS explorer is defective. He said if he unhooks everything light stays red.
Any ideas what I can do to help the guy?
Barry are you out there?
Thanks.
Brian