LIONEL #2231210 SOUTHERN PACIFIC DAYLIGHT

Be interested to see some photos of the problems.

Who did you purchase this from?

Marios Trains  Its in the post

@Don Beck posted:

Marios Trains  Its in the post

So,,,,,,,,Marios Trains tells him to send it back to Lionel? Is THAT a proper Dealer response? I don't think so, thus there may be much more to this situation, as Marios Trains is reportedly a VERY top quality dealer, and forum sponsor.  

Like what?  Shall I post what they said?  OK then try this...from Marios..more to the story?  Like what I'm lying?

Hi Donald-

OK?????????????

Don't patch & keep = the only way "L" will get the message is when their lack of QC piles up on their desks & they have to fix or replace.

3-5 months...fun..what a drag.  Not Marios fault,just playing the game...I'll make a decision soon

Please RMA to Lionel for repair if you can, it sounds like they are taking steps toward fixing the QC issues that have been complained about here for years.

Again, yes, this should go back to Lionel being a 2022 engine. I don't like that answer, but unfortunately, that's the answer given the damage.

As far as you just finding screws, the problem is that many of these locos are a combination of some imperial sized screws and threads and metric. So no, there is no universal screw and while some may look common, they are different threads and actual sizes.

Take the one screw you do have down to the local hardware store and use their screw and thread size to determine metric VS imperial, fine vs coarse thread, length and head style.

Again, could be 4-40, 6-32, metric M3, M4, M2.5

Right. I just bought a box of assorted ones on Amazon. One should fit. I m sending back to Lionel. As for the duplicate posting. My computer indicates “do you want to leave page”?  I did. Thinking it didn’t post. Why I reposted

Hard to know without having the screw in hand.  If you can measure it, tell us the diameter across the threads and the thread count per inch, and we might be able to help.  Typically, I can identify screws by sight, but that's when I actually have them in my hand.  If I'm confused, I pull out one of these.

Inch And Metric Screw Check'R Set Of 2 Screw Checker

I had warranty issues earlier this year and found out too that warranty work will ONLY be done by Lionel.  Lionel sent me a prepaid shipping label and fixed the problem and sent it back.  At least I didn't have to drive 45 minutes to a dealer.

Be carful sending a Lionel item back for multiple defects

I sent an item in with multiple problems. I even typed description of the issues and put it in the box.

They addressed only one easy to fix issue, and ignored the rest of the issues and just shipped it.

I see only a picture you sent of a missing screw (which to me is no big deal) but no pictures of the several paint blemishes and tweaked outside hose detailing that you also mentioned. To me, those would be by far the more important issues, if indeed they're noticeable. The screws you can order from Lionel, or, as others have said, frequently can get them at a good hardware store. I've found the right ones a number of times at my local Ace Hardware, and have 10 screws presently enroute from Lionel for some repairs to an older Legacy Geep (which were easy to find using the diagram of the engine at their parts site).

thanks

I stock a wide variety of metric screws, as well as SAE screws.  I can normally find a proper screw in my stock for most missing screws.

Amazon incoming...