HAVING SOME ISSUE WITH MY LEGACY REMOTE. WHEN BATTERIES SRE INSERTED IT STARTS RIGHT UP AND THEN WHEN IT SHUTS DOWN THE BACK LIGHT STAYS ON. IS THIS PRODUCT STILL IN PERPETUAL WARRANT WITH LIONEL?
APPRECIATE THE RESPONSES.
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YES
Steve,
I called them last week fort a RA number which was emailed to me later that day with the standard instructions and the 1 year warranty on products. Told them I have a problem with the boost/brake button that sticks in that mode but the actual button does not stick. It needs to be replaced. I did email Dean Brasseur about it and he said to send the remote in so I called to get a RA number.
Ted
Thanks for the feedback. They are sending me the RA for service
Steve
