Front auto pantograph OK; rear pantograph had been damaged by unit dragging under crossover. Replaced O ring and pantograph remains in place (in rear). Please advise any solution. We now believe that the rear motor (which contains a type of rope or otherwise) - Meanwhile, any help from MTH techs will be greatly appreciated. Thanks.
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Explain what motor rope you are talking about. A few pictures would help.
The front pantograph works fine. The rear unit was slightly damaged by original owner. Although both pantographs work OK in front. The damage mentioned was due to a crossover and apparantly it damaged the inside of the pant motor. We changed the O ring to be certain it wasn't a culprit. As you may know, there is a cord (or strap of a sort) which allows the 'string' to be inserted into the slot of the tangs to be effective. However, the rear pant will only allow itself to be higher than 'the normal front pant. We've chased this every which way but loose and customer is willing to ship it to someone with your credentials. We used the word string which isn't a good nomenclature. Each motor has the same 'cord' or string' which sits in a round slot. All else is OK - but the string(s) on the rail are unable to pull down the entire pant. Thanks to all concerned; don't hesitate to call back.
Marty Fitzhenry.
Did you receive the second letter from Marty Larkins?
Pictures would be nice.........Picture is worth a Thousand Words...........................................Just Sayin....!
Sorry Brandy.
I do not know how to send the pictures! I know it means a lot.
Thank you for your reply. Mike.
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