New Docksider Bluetooth Lionchief App

Frank,

I replied to your thread the other day before it was deleted but not sure if your saw it.

A few ideas:

Do you have another Bluetooth enabled loco to test to see if it works with that? Also, does your phone Bluetooth work OK with other devices? If you have an Android phone I know there were some early issues depending on phone version but I thought most of those were resolved.

Hoping others will weigh in.

Edit: Going to assume the answer is 'yes' since you just downloaded the LC App, but you do have latest version showing on your phone? Should be 2.6.05.

In addition to what has been said, make sure the Bluetooth switch on the loco itself is turned on; sometimes it is reversed.

@Doug Kinsman posted:

In addition to what has been said, make sure the Bluetooth switch on the loco itself is turned on.

Or perhaps "off" in case they wired it wrong.  I would try both positions just in case.

Version is 2.6.05

Bluetooth switch is on.

Phone is an LG5, connects to anything. My truck, wife's car, all the differing BT speakers I have, my computer, etc.

I will try turning the Bluetooth switch off.

BTW Is there an app for the Kindle? I couldn't find it in the Kindle store.

Is the locomotive chirping, like it is looking for a device/remote to pair with?

@JD2035RR posted:

Is the locomotive chirping, like it is looking for a device/remote to pair with?

It chirps when I connect with the Universal Remote. It the UR is off I do not get a chirp. Do I have to "unpair" with the UR first by clearing button 2? I'm gonna try that if the switch thing doesn't work.

Nope. Bluetoorh off did not work

@ftauss posted:

It chirps when I connect with the Universal Remote. It the UR is off I do not get a chirp. Do I have to "unpair" with the UR first by clearing button 2? I'm gonna try that if the switch thing doesn't work.

No, you don't have to clear the remote. Just turn it off. I know for sure because I just tried it.

Good luck in your troubleshooting.

Yep, the UR is off. I think I'm going to call Lionel. I took the day off (not for this) and I can call them while being right next to it.

Frank

I just tried one of mine on the Universal remote, fired right up and ran with it.  I just tried it with BT, no sweat.

Yep. Calling Lionel.

The call did not resolve the issue. It was very good call, Aaron knew his stuff. We checked everything. He says the Bluetooth in the engine is working and he thinks it is in the app. The Bluetooth indicator in the app is lit. He is sending it up to the app team. Will keep you informed.

Frank

@ftauss posted:

The call did not resolve the issue. It was very good call, Aaron knew his stuff. We checked everything. He says the Bluetooth in the engine is working and he thinks it is in the app. The Bluetooth indicator in the app is lit. He is sending it up to the app team. Will keep you informed.

At the risk of suggesting something you may have already tried...did you try deleting the App on your phone and re-installing? Another shot in the dark.

@johnstrains posted:

At the risk of suggesting something you may have already tried...did you try deleting the App on your phone and re-installing? Another shot in the dark.

I would recommend that as well. The other thing is see what version of Android you are running and see if an update is available (normally phone providers auto update, but yours might not). If the phone otherwise works properly with other bluetooth devices it still could be the phone. One dumb question, did you try rebooting the phone and trying it again?

Have not tried reinstalling yet. Nor the reboot. I'm gonna leave it until I hear from Lionel. I also asked why there was no app for the Kindle yet. He wasn't sure.

Frank