Sent Pats trains several emails, but no reply. Are they on this forum? I did a search but could not find them.
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@PATSTRAINS is their user account. They’ve always been quick to correspond with and even quicker to ship my orders.
Try giving him a call. Every time I call, Pat answers the phone and is super friendly and very helpful.
I had a problem with a purchase and he took care of it immediately.
Donald
HI, thanks. I am trying to keep the phone calls to a minimum as i live in Japan.
Put your email address in your profile. He may be trying to respond to you.
I made a web order from Pat’s trains for the Black Bonnet steamer he advertised on this forum. He called me to make sure of the address then shipped out my awesome legacy steamer. Great guy and great service Pat!
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Pat had a big weekend family style so I'm not sure when you were trying to call. I would try again this week.
@bluedragon posted:HI, thanks. I am trying to keep the phone calls to a minimum as i live in Japan.
Emails could be getting snagged in the spam filter - a lot of businesses get so much that they simply clear their spam box without checking for valid messages. As suggested above, put your email address in your profile.
@bluedragon posted:HI, thanks. I am trying to keep the phone calls to a minimum as i live in Japan.
It's likely that his email is filtering out messages from out of Country. Yes @PATSTRAINS is a sponsor, and one of my absolute favorite dealers.
Your profile does not list an email for you but it does say you are a digital subscriber. You should be able to send Pat a direct message through the forum.
Pat is a great guy. I agree with what other have stated above. You may just need to give him a call.
This is an "Amen!" note about Pat's Trains. I placed an online order for a MTH Aerotrain coach with Rock Island décor; it's the hardest item to find although coaches with NYC, PRR, and UP décor are more available on eBay. Pat had one, so I bought it. In a follow-up phone call, I learned he had two on hand; so I'll buy the second RI coach also. Contributors to this thread are right -- Pat is a resourceful dealer and a great guy.
With that final coach on my layout, I'll own a full consist -- the Aerotrain locos with 10 RI coaches. They were based on GM's Intercity Bus bodies. I hope the MTH Aerotrain loco will pull all 10 coaches!
Mike Mottler LCCA 12394
All, thanks for your input. Pat did email me about my order. I will include my email in my profile for future forum use.
