i bought a new es44 CN from a major east coast dealer. It was erratic when responding to cab 2 commands.
Back it went to the the dealer for repair.
It came back no better than when it left. When I called, they said they would look at again, but it likley was a problem with my equipment as the loco tested fine at their store.I did not think my layout was the problem as all the other locos work fine, only this one acted badly.
Turned out to be the plugin connector for the antenna. The connector seemed loose and once I pushed the pins on the board apart just a little the connector seemed tighter and now the loco runs as it should.
i got lucky and wanted to pass this tip along in case someone else has this issue.
Fred