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Several months ago my Legacy set abruptly ceased operation. Haven't had the time to troubleshoot it since and wanted to wait until after the Holidays to request a RA number for return. Finally sent it back on Jan 17th or 18th and asked what time frame I was looking at for repair. Was told 6 - 8 weeks.  Oh well, no operation for awhile and I even considered buying a back up of some kind. Seems they are scarce to non-existent and I've not kept up with all the variations and choices for a similar unit out there now to make a sensible purchase decision.  Much to my surprise, FedEx pulls up a week ago I think it was with my unit. ABout a one week turnaround. That's really appreciated!  Thanks Lionel. :-)

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I had an issue with one of my 2 Legacy systems and sent it back via RA number from Lionel on 1/24 and they received it 2 days later. They said 4-6 weeks turnaround.
Well, got a message today from Fed Ex that a package from Concord, NC will be delivered tomorrow 2/5 with signature required.
I hope it is all repaired as I use this one at shows we do.
Thank you Lionel for a very quick turnaround during your busy time of the year!

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