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Does the cab light blink by chance? As I say that I don’t know of that is still used as a diagnostic in the new boards. Frankly all I can say is follow the manual reset the boards and try that. If you feel froggy you could open the shell and see if there is a loose wire. It’s been reported that the motor wires get awful close to the flywheel. But I wouldn’t recommend that action if you wish to get it serviced under warranty

Only trying to help but I understand the frustration. I don’t know your history and you didn’t give us any indication of how you were operating it. That’s why we ask for more information  

If you checked all of the usual suspects and tried it in BT and conventional then I’d have to agree with Rick that a peek under the hood or a return to Lionel is in order.

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