@RixTrack posted:My guess is that they thought were “finished” with them when they showed up from the factory. Then, some of the people tried running them and realized that there were issues that needed addressed. So they made a decision to circulate the product at low margin to cover their costs and solicit feedback from experienced users.
I was thinking this exact thing.
A company I worked for years ago had an annual employee picnic and each year they would get everyone a nice gift. They had about 1400 employees. Well one year they decided to get everyone one of those nice folding camping chairs that fold up into a bag, in the company colors with their logo on it. While the company was involved in manufacturing, it was more on a military scale with big metal things - things like armor and ships etc. Well for these chairs, they decided to order them from China because they found a place that would let you customize them and they were cheap. This was around 2003 or so. So, while China was full steam into the manufactured goods segment - not everyone was wise to their tricks.
The chairs showed up in a 40 ft intermodal container stacked to the ceiling. No boxes. No bags. No pallets. Nothing but chairs. It took the loading dock guys quite a while to unload those things and I have no idea how they got them to the picnic.
Weeks later after the event, I was at a campfire with some friends and I leaned to the side to grab my beer and down I went. I'm not a "skinny" guy but I don't go around breaking chairs that often. I copped it up to a defect and moved on. Well one by one, everyone's chairs started to break. The company was lucky they didn't end up with a lawsuit had someone fell and hit their head or something.
There are some wonderful products that are made in China - but man you have to watch the manufacturing process like a hawk. You also need to specify EVERYTHING. You want it in boxes - specify exactly what you want. You want it palletized, better be on the requirements document. The manufacturing is sometimes like this giant powerful saw that will cut down any tree and make amazing things with the wood. But if you are doing the ordering, YOU are the saw's operator and you need to really know your stuff so you don't get ripped off when "renting" the saw.