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Hi,

I am having an issue with my 400e. The front trucks keep derailing. It was purchased new in 2013 and it has PS3. The springs allow the front truck to freely move up and down. Never had an issue until this am. I can't see anything binding or anything causing this issue. I appreciate your feedback,

Bob

Last edited by CP BOB
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Hi Dave,

   The track is USA 87" curves and mostly USA straights. The left front wheel rises and stays up causing the front truck to derail.  I was running it with the left front wheel on  the inside of the curve. It would derail coming out of the curve. I turned it around and now it derails on a straight. I have been running this loop of track for almost two years without problems.IMG_2928IMG_2930IMG_2927IMG_2929IMG_2925IMG_2928

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Screen Shot 2016-01-18 at 3.41.03 PMHi, Sorry about your trouble. I don't have any type of 400e (yet), but from your photos, it looks as though that front axle is not the same height as the rear axle on the front truck. Are they independently suspended within the truck itself? If so, that would account for it. If not, check to see if that axle hasn't popped out and moved up on the truck somehow.

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  • Screen Shot 2016-01-18 at 3.41.03 PM
Last edited by Dreyfuss Hudson

Bob,

 

I had the exact same issue with my new PS3 right out of the box (pit in stomach)

it is as though the spring is too extended and has too little downward push on the trucks to keep them on the track.  There are two screws that attach the truck assembly to the frame.  You can see one of them immediately behind the cow catcher in photo 4.  My quick fix was to back these screws out and shim the truck assembly away from the frame with one small washer.  This has worked flawlessly so far (my thought is that the spring is not extended quite as far and puts more push on the trucks to stay down). I wonder though if a better solution is with the spring itself.  If you and steve look into this in greater depth I would love to hear what you come up with. 

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