This issue has been solved - please see the post from BNSF - Matt below and my final post just under that
Exec summary - the engine does not have any of the usual indicators that it is getting power - no lights, sounds, beeps - when track is energized. It does show up on the app and when connected operates beautifully.
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Received my new LionChief + 2.0 Pere Marquette 1225 Berkshire today. It does not operate when placed on my layout for the first time. Switches set for “Bluetooth”, “Run” and smoke “off” to start.
I will be running it with the Universal Remote but it doesn’t power up when placed on the tracks and the tracks turned on. My other LionChief engines run fine so it is not the track.
Am I missing a switch or a setting? Something obvious that I am overlooking?
Thanks for any suggestions and for any help.
Walt