The engine in question is MTH Rail King 30-2976-1 GP-20. On our layout at the museum someone overfilled the smoke fluid on this engine and it it quit working properly. I took the engine home, disassembled cleaned everything inside, lubricated the engine and reassembled. Put the engine on my home layout applied power to the track fired up the DCS controller, recognizes the engine and away we went around the entire layout, no problems. Took the engine back to the museum put engine on the track, (no other engines are on any tracks at this time) applied power, tried to use (THE APP) on an Android pad and (no joy) engine not found. So tried to use (The APP) on an Iphone still (no joy) engine not found. (Scratching head) removed engine put another engine on the track used (The APP) on the Android pad engine found fire right up. Tried a second engine and that one also fires right up with (The APP). Hummm, put the GP-20 back on the layout pick up the DCS controller and (Boom) engine found fires right up. This is a first, why would the APP not recognize the engine, but the DCS handheld will. Checking to see if anyone else has experienced this phenomenon. Thanks for an help you can give.
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I've had this very issue happen to me before. Never did find a fix, was a friends engine so I didn't dig deep into it. The remote found the engine, the App did not. One of those off the wall bugs.
Also failed to mention, this engine ran fine with the APP until it was juiced up.
Can you do a factory reset on it with the remote, delete it from the app, then try and re-add it?
Lou1985, Tried all that you suggest and still had no luck.
I have had this happen as well. App does not want to add a new engine. I have to use the hand held to load the new engine first. Then I can find the engine using the app with my tablet. After that happened the Wiu got taken away from the layoiut and I went back to my DCS handheld.(Old school I guess)
RESOLVED, did factory reset again, cleared all engines from controller, cleared all engines from Android pad. Add engine and (BOOM) there is is. All is well..