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Hello MTH,

The MTH Electric Trains O Gauge Newsletter - May 1,  2024 advertises four new power meter box cars.  The word "industrial" is misspelled as "industrlia" on the PP&L power meter box car, 30-71186.  See screen shot below.  Can this mistake be corrected before the box cars go into production?

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  • Misspelling of "industrial"
Last edited by RockvilleBear
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Yes, after I posted my topic, I e-mailed MTH.  I used MTH's "contact us" form; however, I'm skeptical that anyone at MTH monitors the "contact us" e-mails.  I wish that I could do more to bring MTH's attention to the misspelling.  Unfortunately, the ways to contact MTH seem very limited.  BTW, I would like to order/buy the PP&L volt meter box car, but the misspelling is a disincentive.

A further follow up.

I've watched TrainWorld TV on YouTube and Facebook; consequently, I am aware that Ken, Jr., is frequently in touch with Andy at MTH.  TW might have enough clout to convince MTH to correct the misspelling before production begins.

With that in mind, a few minutes ago, I sent an e-mail to TW through TW's "contact us" form.  TW has been very good about responding to e-mails.  I'm hoping that someone passes my e-mail along to Ken, Jr., or someone who can get this problem fixed.

I saw Mike's post above.  Here's the response Abigail at TW sent me this morning.  As always, prompt and nice response from TW.

Abagail (TrainWorld)

May 2, 2024, 11:53 EDT

Hello Rodger,
 
Thank you for choosing TrainWorld!
 
We have reached out to MTH and they have confirmed that this typo has been fixed.
 
If you have any questions, concerns or need assistance, please let us know.
 
Best regards,

Abagail

Trainworld
718-436-7072
1-800-541-7010
orders@trainworld.com
www.trainworld.com
www.facebook.com/TrainWorldLLC
www.twitter.com/trainworld
www.instagram.com/trainworldllc





FThis email is a service from TrainWorld. Delivered by Zendesk

[MJRZ3L-W54J4]





From: Abagail (TrainWorld) <support@trainworld.zendesk.com>
Sent: Thursday, May 2, 2024 11:53
To: (My e-mail address)
Subject: [TrainWorld] Re: Want to order MTH 30-71186 O BOX CAR W/POWER METER - PENNSYLVANIA POWER & LIGHT but spelling error





Abagail (TrainWorld)

May 2, 2024, 11:53 EDT

Hello Rodger,
 
Thank you for choosing TrainWorld!
 
We have reached out to MTH and they have confirmed that this typo has been fixed.
 
If you have any questions, concerns or need assistance, please let us know.
 
Best regards,

Abagail

Trainworld
718-436-7072
1-800-541-7010
orders@trainworld.com
www.trainworld.com
www.facebook.com/TrainWorldLLC
www.twitter.com/trainworld
www.instagram.com/trainworldllc







 

This email is a service from TrainWorld. Delivered by Zendesk

[MJRZ3L-W54J4]

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