Geez like it's real tough to take a picture of the part you need and send it with an email along with a short note including MTH product number and what the part is to Midge...I mean really
What's wrong with directing that question back to MTH, who appears to use a hodgepodge of both digital and printed parts catalogs? After so many years, why hasn't MTH established a full digital parts catalog? A simple AND relatively inexpensive database system can link their catalog of trains and accessories to all respective parts and when selected provide a picture, price and qty. on-hand. We're not asking (yet ) for a full blown exploded parts layout diagram, although helpful but a comprehensive listing should be available to all to save BOTH MTH staff and customers time and money.
IMHO, Lionel's longtime parts setup, display and ordering system is ideal. Where as MTH has continually struggled to create, maintain and update their online content. This accumulation of data, pics and product sku linking could be tedious, but it is something a teen or retiree could easily do over a short period and for minimal pay or in-kind exchange.
MTH is extremely fortunate to have in their parts dept such a dedicated, conscientious, hardworking, courteous and knowledgable person as Midge. Without updating, MTH will likely suffer greatly when Midge is no longer available to do the magic she does.