How Many Actually Like Lionel's New Website Design?

There are many previous posts here saying how it is a huge step backwards.

Add me to the list that does not like it at all.

Art

I've been using it and keeping an open mind.

Most of my Lionel site visits are to find past products I missed. The search feature works if I have the product number. Prior to 2010 catalogs were removed from the site.

Took me a while to find the 'parts' page. I've linked it here for those who may need it.

Lionel Replacement Parts Page

I like the old format, but times change. 

Haven't been on it yet.

-1, I'm getting used to it, but I don't see it as an improvement over the old site.

Don't fix stuff that ain't broke.

There are many previous posts here saying how it is a huge step backwards.

BobbyD-Thanks for pointing that out.   I obviously didn't use the right words in my search to see if that was the case.  Sorry to be redundant.

The search feature works if I have the product number. Prior to 2010 catalogs were removed from the site.

I wasn't able to get that far, that's a shame.  Perhaps Lionel is no longer targeting the "collector", and hobbyist markets and only looking to new retail.

I hope Lionel wasn't foolish enough to trash that information and can come back to it if they ever decide to improve their website. 

Don't care for it. 

Rusty

Lets just say if you cannot say something nice...

A famous quote by Alice Roosevelt Longworth: "If you can't say something good about someone, sit right here by me."

With respect to the new website and based on consistent comments, it appears there are a lot of Forumites who are sitting together.

Hey, if you didn't see it many others may have missed it as well. Very difficult to look up previous items. And since many local hobby shops still have new items from years past the easy to access historical look up is a must have.

I'm not a fan of their new website, but I'm certain there's a few that are...

Using Firefox on my older Mac I only get a right hand side and bottom boarder.

Using Safari I get the website. 

Not much more to say about it, outside of disappointing!

Ron

Jon, if you were a fan youd be this fan

Here is the link to the one I started the day the changed it

Lionel Website Got a Facelift

...says the big fat fan...

I'm sure it works quite well with IPhones, smart-watches and such, but unless they release one of these devices with a 21" screen it's likely not going to be of much use to me with my sorry vision. 

Although it appears to look nice, basic navigating is a mess.

The product finder won't find items in the 2015 Vol 2 catalog.  Worked for a while, but not now.

Too bad all the functionality on http://legacy.lionel.com/ doesn't still work.

Can get the product finder on the old site to work by playing with the url, but the

photos are all gone.

This was obviously designed by some self-absorbed "web designer" to impress his friends with the glitz and compete for "design awards" for maximum cool. There's no consideration for the user who is looking for information. Taking out the pre-2010 catalogs is a disaster for those of us who used the site as a reference when considering what to buy on the secondary market. 

If this mess was designed in-house, the designer should be fired. If it was contracted out, whoever awarded the contract should be fired.

I must agree with most people, I do not like the new web page.  Over time it may get better, but like all new things it takes a little getting used too. Plus they will (hopefully) work out all the issues with it.

Works fine for me. If it's slowing down your computer due to graphics etc, might want to upgrade from that Pentium2 Compaq you got in 2003 

In all seriousness, though, it hasn't caused me any issues, and I'm on a MacBook Air. More powerful computers should do fine. Also, might want to use Chrome or Firefox; Internet Explorer really isn't a good browser these days.

Nice looking but hard to find what you're looking for. I'd give it a C-.

Hate it.

When I go to the new Lionel website, I ask myself the same question that I ask when I use my wife's laptop that has Windows 8 on it ...... "Why Did They Do This??!!" 

I need a roadmap to navigate through that website and I need the GPS to say"recalculating" 20 times.

It was new. Nothing wrong with new. I like to be taken out of my comfort zone now and then; shake things up a bit and make those brain cells do their duty. With anything new there was some learning to do. Now I find it easier to navigate than the old design. Many things such as the shipping schedule are faster to get through. The old website design there were three clicks to get to the shipping schedule; now with the new design the shipping schedule is one click away. 

This reminds of when Rich went a new direction with the OGR forum software.

I guess I am not seeing what is so difficult about navigating the new Lionel website.

Everything is where I expect it to be.     It finally looks like a website designed after 1995 with the flow and placement of things in line with today's conventions.

if your browser is setup properly, you don't have to lose the menu page.  I read someone saying this happens to them when looking at the catalogs.

I am not a shill for Lionel.  I expressed my displeasure with the old website long before this new one went live.

I really like the new site.

Not much. It's nervous. Reminds me of automobile web sites. Annoying. I'm not being an old f**t. 

Note - I still love their made-for-grownups parts ordering functions - unchanged and please keep it that way.

The rest id something of a cake that's mostly icing. Fluffy. Bit silly.

Still, don't change the parts department stuff - and why did they drop some older things

from the Archived Items?

Uh - isn't that what "archived" is supposed to mean? Old stuff? It failed me the other day while doing research. Please put them back.

Not progress.

The looks are fine, but functionality is not so good. I have not been able to locate much of anything I've tried searching for. Is there still a product search by product number? The product search for shipping dates does not always find product numbers that are actually on the list, however, you can find them by scrolling down the list. My Filemaker train database had links to the product pages for the items I have that all seem to be broken now, at least all that I have tried. MTH did the same thing with their product links on their new website at first, but they fixed the links to match the old ones within a few days.

I DON'T LIKE IT

Mainly because it is a model railroader's morally obligation to complain about ANYTHING new offered by the manufacturers,

I sent Lionel customer service that it was not easy to navigate...took me 5 minutes to find the new catalog.

Too often in this day and age IT people get out of control and end up messing things up.

l like the new design. I took a class last week at my local Apple Store on iMovie / You Tube. The main trust of the seminar was to make your iMovies look better on iPhones / Smart Phones. They claim by the end of this year over 65% of visitors on the world wide web are on Smart Phones / iPhones.

     The new generation of web designers want their designs to look and operate well on Smart Phone / iPhones. I understand your frustration, just stay with it. Things are getting better.

Gary - Cheers from the Detroit and Mackinac Railway - Click artwork to enlarge.

Call me an oddball but I very rarely go to Lionel's web site (so can't really comment).  Don't find many reasons to have to go there. When I search for items I go to one of the larger Lionel online dealers and usually find what I'm looking for, either in stock or the projected arrival date (Charles Ro usually is pretty close on those). And I always end up with several hard copies of the catalogs and use those for reference.

The foundation of all good design is that form follows function. Lionel's new website seems to have reversed the concept.

Most of my interaction is through Google searches and I find it a total roadblock.

It's not easy to use at first. After you find your way around, it works, but no improvement over the old site as far as getting info. And I think the data is more limited in some areas.

Nope. I hate it.

I'll get used to it.  Like everything else it takes time.

I e mailed Lionel telling them that at my age and I'm sure many others my age are having problems using their new web site. It is an over kill and for us older collectors we can't find what we are looking for. It may be ok for the younger crowd to get around it.

Lionel responded to me that they are aware of the concerns and are looking into it.