Skip to main content

IMG_1544IMG_1525IMG_1520IMG_0967IMG_0970
This locomotive WAS working perfectly, Lionel 6–82759 an SD90Mac Norfolk Southern#7230.

I sold this locomotive and shipped it to the buyer via UPS. However, it arrived heavily damaged on the boxes as well as the Styrofoam looking like something heavy struck it. She elected to return it because she was concerned that something internally might be wrong given how rough the boxes were handled.

Interestingly, multiple large RED fragile stickers were on the exterior of the shipping box, but clearly this meant nothing to the handlers or drivers.

The Buyer returned it to me, I refunded her money, and I have filed a claim with UPS awaiting their decision. However, upon inspecting the locomotive when I put it on the track to program it, as soon as power was applied, the locomotive started up.

I checked the program/run switch and it was in the program position so I powered everything down and then re-powered the legacy controller up and then turn the track power back on again just as I did before and again, the locomotive started. It will not respond to any input from the legacy controller and it’s like it’s conventional control mode.

This locomotive was programmed once before in my legacy controller but  I did clear it when I sold it. Would that be possibly have any connection to the problem?

I even unplugged my Legacy system and track power from the wall power and then back in but the locomotive still starts up immediately once track power is turned on  🤷‍♂️

Any ideas what the problem might be if that’s not it? It does not appear that the damage to the boxes struck the locomotive although two of the front shell attaching screws were loose and laying in the box.

Is there a way to do a full factory reset given it always starts up as soon as power is applied?

I’m not sure what UPS will do if they honor the claim which they should, but I hate to see this locomotive turned over to them to be destroyed or whatever happens to it. I would rather get a diminished value amount from them and save it, but I’m not sure if that will be an option. See the pictures below and let me know what you think.

Attachments

Images (5)
  • IMG_1544
  • IMG_1525
  • IMG_1520
  • IMG_0967
  • IMG_0970
Last edited by Raven87
Original Post

Replies sorted oldest to newest

Only the sounds and lights.  I have the shell off the frame - what should I look for?

It was hit on the lower right side of the engine beneath the front truck looking at the box damage. One of the mounting posts inside the frame was broken off and two forward screws were somehow pulled out of the plastic because they are stripped. Here are some pics.

IMG_1571IMG_1570IMG_1589IMG_1598IMG_1590IMG_1591IMG_1592IMG_1593IMG_1594IMG_1600IMG_1601IMG_1602

Attachments

Images (12)
  • IMG_1570
  • IMG_1589
  • IMG_1598
  • IMG_1590
  • IMG_1591
  • IMG_1592
  • IMG_1593
  • IMG_1594
  • IMG_1600
  • IMG_1601
  • IMG_1602
  • IMG_1571

IMG_1617The shell mounting damage is much worse than I thought. Looks like I can’t save it without replacing the shell regardless because once I got it off the frame and inspected it closely, I can see that really only one or two screws was holding the shell in place.
If the electronic issue is fixable, I might consider replacing the shell, but I’m not even sure about that now.

Attachments

Images (1)
  • IMG_1617
Last edited by Raven87
@Raven87 posted:

IMG_1617The shell mounting damage is much worse than I thought. Looks like I can’t save it without replacing the shell regardless because once I got it off the frame and inspected it closely, I can see that really only one or two screws was holding the shell in place.
If the electronic issue is fixable, I might consider replacing the shell, but I’m not even sure about that now.

Try reseating all the boards and connectors. Then see if it is  receiving a signal.

Here it is temporarily parked after a full lap on my layout, forward and reverse, verifying all features (sounds, lights, couplers etc) work.
I’m waiting for the determination UPS and then I’ll go from there. The boxes are definitely heavily damaged as is the styrofoam shell and of course all the shell screw mounting posts need replaced.
But she runs like a champ.

🤷‍♂️

IMG_1639

Attachments

Images (1)
  • IMG_1639
@Raven87 posted:

I’m waiting for the determination UPS and then I’ll go from there. The boxes are definitely heavily damaged as is the styrofoam shell and of course all the shell screw mounting posts need replaced.
🤷

Save some of the internal damage photos for the UPS claim.  If they deny it, then appeal it higher up (unless they changed that).  No excuse for that kind of package abuse.

John

I’ve never had a claim with them before so I’m not sure how they will process it. My preference is to fix it now that I know operationally it works fine.

Most of the post ends are in pieces so those will need completely new pieces with new holes for the screws. Those will be a little trickier to redo I think?

The two large pieces below are the two posts near the rear that were completely snapped off the inside of the shell  those should go back on easily  

IMG_1618IMG_1610

IMG_1648

Attachments

Images (3)
  • IMG_1618
  • IMG_1610
  • IMG_1648

Not really tricker at all.  You just use the JB-Weld to secure the tubing at the correct spot and fill it with JB-Weld after it's attached and the JB-Weld cures.  I use JB-Kwik so I only have to wait about half an hour before I can proceed with the second step.  Once all the posts are in place and filled with JB-Kwik, I slip the shell on and mark where the holes go through the chassis hole by drilling a small pilot hole.  That insures the screw holes are in the proper place when I drill them.  Take the shell off to drill the full-sized holes.  The holes should be slightly smaller than the self-tapping shell screws, but not so small that the screws are having difficulty cutting their threads.   Then I drill my selected size hole and screw the self-tapping screw in.  If it's too tight, I enlarge the hole slightly and try again.  Once you've made all the holes and test-fit the screws, remove them and attach the shell.

There are only a couple of plugs between the engine and chassis.  Be careful and do NOT pull on the wires, you have to gently rock the connectors back and forth to work them out.

I bought these on Amazon specifically to reach in and remove connectors.  The flat end will grip just the connector and allow me to work the connector out without pulling the wires out.

HTS 164P5 6" Non-Slotted Locking Pennington Forceps

Attachments

Images (1)
  • mceclip0

Add Reply

Post
This forum is sponsored by Lionel, LLC

OGR Publishing, Inc., 1310 Eastside Centre Ct, Ste 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

×
×
×
×
Link copied to your clipboard.
×
×