I bought a 445 tower yesterday. After testing it, I found the man on the stairway doesn't want to descend the stairs when power is applied. I checked the hole in the building side to see if it was grooved, but it is not. Does the bracket upon which he slides require some kind of lubrication? I have photos of it as well as video of how it behaves. The second video shows slip in how he rides the stairs. Should that be tighter or adjusted? Thanks in advance.
Hi all:
I bought a 445 tower yesterday. After testing it, I found the man on the stairway doesn't want to descend the stairs when power is applied. I checked the hole in the building side to see if it was grooved, but it is not. Does the bracket upon which he slides require some kind of lubrication? I have photos of it as well as video of how it behaves. The second video shows slip in how he rides the stairs. Should that be tighter or adjusted? Thanks in advance.
I bought a 445 tower yesterday. After testing it, I found the man on the stairway doesn't want to descend the stairs when power is applied. I checked the hole in the building side to see if it was grooved, but it is not. Does the bracket upon which he slides require some kind of lubrication? I have photos of it as well as video of how it behaves. The second video shows slip in how he rides the stairs. Should that be tighter or adjusted? Thanks in advance.
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