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Mike,

You can send that item in to MTH for service. We can actually repair those in a matter of a few minutes. Please call 410-381-2580 and press 2 to get to Service. If you've had the item less than one year it's under warranty. Our Service department will give you a return authorization (RA) to be repaired. Once we receive the item it will be repaired within one business day and shipped back to you. 

Thanks,

MTH 

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