Skip to main content

Closed3 replies

My Southern Crescent

C ChuruOGR Forum Member

Ten month after I bought my brand new Southern Crescent, it failed: no head light and locomotive does not move forward or reverse, it hapen from one day to the next one, got in touch with my dealer in Miami Ready to Roll (Bill nice guy) and he try to help me checking this and that and nothing works, so, I decide ship my locomotive to him and he try to fix it, but, unfortunately he was unable to correct the problem I he inform me that he will ship my locomotive to Maryland to get it repair, that was on April 4 I believe, well, today is 28 and he does know when MTH is going to ship my locomotive back; my question is: How much longer do I have to wait for my locomotive? Why is taking so long? Is the MHT service is so slow? A year ago or so I have to send my Lionel ES44AC UP to get it repair under warranty to Ohio service center, since the day I shipped my locomotive until the day I  received it back from Lionel service center, it took 15 days; go figure: is Lionel service better that MTH. 

Original Post

Replies sorted oldest to newest

G GGGOGR Forum Member

MTH is a smaller company than Lionel and yes Lionel has a larger service center.  So you see a longer backlog at MTH.

 

This is a warranty issue so it should be faster, but RJR's questions are important.  Also remember York Train Show just completed so a period of time there were less folks at MTH to do work.  G

C ChuruOGR Forum Member

The dealer shipped on Apr. 4 and ussually take less than a week to get to MTH service center in Maryland by UPS, (I do not believe if some body tell me that it take three weeks to get from Miami to Maryland, because I order from CA electronic components to Lake City in Fl and it take six days by UPS) very disappointment with MTH service. 

Views: 415
Post
The DCS Forum is sponsored by

Membership Required

We're sorry. You must be signed in to continue. Sign In or Register
×
Are you sure you want to remove from your Block List?
×
Loading...
×
When you block a person, they can no longer invite you to a private message or post to your profile wall. Replies and comments they make will be collapsed/hidden by default. Finally, you'll never receive email notifications about content they create or likes they designate for your content.
Note: if you proceed, you will no longer be following .
×
Link copied to your clipboard.
×

Access to this requires an OGR Forum Supporting Membership

OGR Forum Supporting Membership

Help support this forum with an OGR Forum Supporting Membership.
You will be able to watch the videos in the INSTRUCTIONAL VIDEO FORUM!
A one-year OGR Forum Supporting Membership is only $12 per year, so sign up now!


    OR     


Access the ALL the OGR VIDEO FORUMS AND  over 300 back issues of OGR
with a DIGITAL SUBSCRIPTION!



$12.00 per 12 Months (plus tax if applicable)
×