Also check the metal flexible angled fingers inside the cable connectors on the AIU and TIU. While highly unlikely this is the problem, it only takes a few seconds so...
BTW, above photo hijacked from this thread about DIY component-level troubleshooting within the AIU. I'm assuming this is not the direction you want to go in.
If you are replacing the cable with a generic cable, be sure to get the so-called "reverse" style:
Above photo hijacked from this thread which explains this and some places you can buy a generic cable.
As RJR suggests, if going the repair path contact member GGG. And if you send it in, please post back and tell us what the problem was. I'd think service-techs would report the exact repair and/or component(s) replaced. This would be good info to make available to the OGR community for next time.