Packaging defect on $500 Eerie wood sided cars

Upon further inspection this one is even worse, the wheel is cracked in half. Not impressed 🙁

When I took out the observation car last week I noticed that the side gate (that you have pictured) moves back and forth and you have to push it back in place when you remove the styrofoam. Not very sturdy.

Sunrise

@Sunrise Special posted:

When I took out the observation car last week I noticed that the side gate (that you have pictured) moves back and forth and you have to push it back in place when you remove the styrofoam. Not very sturdy.

Sunrise

Yes! I was able to pop this section back in after I posted this, and got excited until I realized the rear railing is sheered off in 2 different spots. They should probably just ship it disassembled..

@F19Pacific posted:

Yes! I was able to pop this section back in after I posted this, and got excited until I realized the rear railing is sheered off in 2 different spots. They should probably just ship it disassembled..

Looks like I'll be the only one allowed to handle these cars...pretty fragile all around.

Enjoy!

Sunrise

I received three new lionel milk cars and each one had a broken coupler on one end.  The packaging was at fault, very poor job on Lionel's part.

@Donf posted:

I received three new lionel milk cars and each one had a broken coupler on one end.  The packaging was at fault, very poor job on Lionel's part.

I refuse to join the crowd that can’t do anything but bad mouth modern Lionel pricing, quality, value, reliability, etc. but for all of the above to come in to question while the packaging has stayed the same practically forever- these “prestigious” offerings get more and more detailed, fragile and ungodly expensive is so frustrating. I’m not a wealthy man, these were a splurge, and I picked up all 3 sets. I had high expectations. A first defect is understandable things happen. Now it’s clear it’s a production defect and I’ll be lucky if they can even offer me the spare parts. The time I am out from filing the first claim, to waiting for this set, just to have to do it all over again has taken away a lot of the appeal and has buyers remorse setting in. I’m in my mid 30’s and I don’t dare tell any friends or family what this stuff all truly costs, they’d think I’m insane- and they’re probably right!