beachhead2 posted:I disagree with this. It is 100% their fault. We're talking about passenger cars not Visionline engines. They offer a product, we expect it to work. There is nothing wrong with that and I will accept zero responsibility for their failure to deliver. Most of us receive technology laden items in the mail/FedEx/UPS. Until recently, I lived in a rural area and received hundreds of shipments per year via Internet retailers. I'm batting 1.000 on TV's, iPhones, iPads, MacBooks, computer monitors, high-end cameras & lenses, audio equipment, the list goes on and on. You name it, not one failure out of the box. If Lionel can't get it done, they just need to go away.
You are comparing apples and orangutans. The design requirements for the trains differ significantly from the electronics you mention.
I am not carrying any water for Lionel, here, but recognition of the sources of the problem is needed before they can be fixed.