i will do more testing later when I have more time. I'm responding now so that those helping me out know that I saw their replies and will take heed of them. First, a couple of things.
The set: 11-5509-1 and engine is 269E
I am meticulous about keeping me stuff spotless. I promise you that the wheels and pickups are as clean as they can be. Remember, I only have a Christmas layout so run time is minimal. I can run my finger on the track and there's nothing dirty on it. I clean it every year when I take the layout down. Additionally, I haven't run my trains very much this season.
I use 16 gauge wire for track power. Because I'm running with DCS, I follow the guidelines and have the tracks in 'blocks' using star wiring.
The engine is properly lubed.
The MRC dual 270 trannie has built in meters for amps and voltage for both handles.
I am including an image of the set, which is 'O' gauge since the question was asked. I bought 2 additional cars which also run with the set. No lighted cars.
I will run with higher voltage later and report back. I have an 'O' gauge tin-plate baby blue comet that I can use to make some comparisons with - it has 4 lighted cars so I guess I should take those off to get a better comparison. I will run with 18V.
Thanks guys for offering suggestions. I appreciate it.
- walt