I have been upgrading my older trains or non TMCC engines for years. When it was just 3rd rail I bought the boards by the box and before them a gentleman in Connecticut. So now I need more boards. I order from 3rd rail and call to check on something. A very nice woman (this is how I know I am becoming my dad with names) picks up the phone and we discuss my order. After we are done, I ask her to tell Mr. Mann that the plastic tray on the bottom of the sound boards is a great idea. Next thing, him and I are talking on a speakerphone. I think in todays world to speak to the owner about anything is not only great but deserves mentioning; customer service is alive and well at 3rail/sunset well done.
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