Guys,
This morning my new UP GP20 30-20263 arrived. I cannot get my rev L TIU to recognize it. Only two 100 ft tracks, powered by a ZW. Signal strength is 10. I have three other MTH engines on the tracks that it does recognize and operate perfectly. The vendors in Brooklyn said to call MTH. Can't get any MTH service to answer phone or return messages, although they were there for me with another problem months ago. Maybe a bad day, but still waiting. Units were delivered 9-15 to vendors.
1.) No manual available from MTH
2.) checked all menu options per DCS manual, to no avail. I've done this successfully three times with other engines, no TIU problems.
3.) engine starts w/o being activated, but no TIU control.
4.) removed all three other engines from the track as recommended-no luck. Tried separate programming track, no luck.
5.) mostly "no engine to add", but two "ENGINE ERROR" messages.
6.) there is no switch in the DCS-DCC hole under the engine. I was told this is normal.
7.) the TIU software update (5.0) was issued in November, but the engine was released in September.
Q: I'm sure I'm not the only one with such problems. Your opinions are the best there is so...is this a software problem, or electronics in the engine, or am I missing a step in the setup? If software, do I need a special cable to connect to the TIU from my USB port?
Your help may be the only way to resolve this...
Jerry G.