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We have 8 remotes and  most didn't load the software the first time trying. We had to back and start over a number of times by.... cycling tiu power    exiting the loader . Eventually it'll go. Yep! frustrating.

In your case remove a battery and reinstall to  make sure the remote is in the "off" position at the beginning.

I've sen this happen twice. Both times, when left alone for a few days, the remote came back to life. Then it was re-updated with DCS 5.0.

Alternately, you could attempt a "blind reset" of the problem remote as GGG suggest above. Preferably this is performed while having a good remote from which to "echo" commands:

  • Remove a battery from the problem remote for a few seconds to ensure that it's truly off.
  • Replace the battery  in the problem remote. 
  • Press and hold the power button on the problem remote for 3 seconds and then release it.
  • Wait 30 seconds.
  • On the working remote, follow the steps to go through the DCS Menus to get to System/Remote Setup/Reset Remote. DO NOT RESET THE WORKING REMOTE.
  • As you enter the commands on the working remote, also carefully enter them on the problem remote.
  • Press the thumbwheel twice on the problem remote to, hopefully, reset it.

Good luck!

Last edited by Barry Broskowitz
gunrunnerjohn posted:

FWIW, even when I know the remote button is properly pressed, I get the press/release cycle a time or two for an update.  I figure there's some sort of secret timing sequence that we're violating, I've never figured why it happens.  Some remotes seem a lot more fussy than others when trying to do the update.

That's for sure.   It took me five attempts with one of my remotes when upgrading to 5.0 .   Finally it took, and I held that button down like nobody's business.

I've had this happen to me and it turned out all it was, was the screen contrast was turned all the way down, after the upgrade was completed. You may be able to see the screen (hardly visible) if you look at it on an angle. If you can make anything out, go to screen contrast and turn it up. Menu/System/ LCD Contrast/ scroll thumb wheel to increase.

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