EHH is a genius and not an evil one.
Intermodal traffic has been recognized as being marginal for decades but the carriers don't like to talk about that - intermodal is sexy and boxcars aren't. Even back in the 1970s, it was admitted by a high level CR traffic manager in my presence that intermodal traffic had to travel 700 miles on their road in order to break even. 700+ miles is not a big deal out on the UP or BNSF but when you come east to NS and CSX it's another matter... and that's just to break even, not to make a profit. Yes, railroads are far more efficient that trucks but trucks don't have to own and maintain their roads - we do.
Note: Highway user fees are a bad joke, the GAO issued the numbers and government has elected to ignore them. We have the best government money can buy.
What EHH did early in the new century was to re-invent the wheel and the timetable which propelled him and CN to stardom; it also re-awakened the industry. By re-inventing the "time freight" he was able to move intermodal traffic effectively in general merchandise trains by increasing the speed and frequency of all trains and ensuring that those trains made their connections to keep the traffic moving. Furthermore, because the wheels were turning and not standing still in yards, he was able to trim the size and number of yards.
EHH sought to undo the damage done by Mr. Robert Young's successors. During the doldrums, which began in the 1950's, the carriers stopped running "time freights" - freight trains that operated on timetables in order to make connections with other trains that operated on timetables to move traffic expeditiously. Over-regulation, management stupidity, union greed, management greed and stockholder apathy all played their roles but the result was that time freights were no more. The absence of any mention of time freights in this present discussion among intelligent, knowledgeable people is proof positive of their utter obliteration. Running time freights is just too hard! You have to get all your trains to run on time, meet their connections, pick up, set out, and MOVE!
Note: Remember that Young also wanted a transcontinental railroad - "A hog can cross the country without changing trains - but you can't.".
The replacement for the "time freight" was the "sometime freight". Cars move from the customer to a yard where they wait until what is deemed a sufficient number of cars accumulate to justify running a train to move them to the next yard where, once again, those same cars must wait until a sufficient number of cars accumulate to justify moving them to the next yard, et cetera, et cetera, ad nauseam. As the customers fled to trucks in order to MOVE their goods, the rail industry sank deeper and deeper into the "sometime" morass. You can take my word for it because I was a short line end-user who had to plead, cajole, beg, bribe and blackmail class I carriers, daily, particularly CR and NS, in order to get our cars to MOVE so that our customer didn't.
CP has been known as the dumber but nicer Canadian railroad. It made lots of bad decisions like trading the profitable old Soo Line for pieces of the unprofitably operated Milwaukee and then recoiling in horror when the New Soo lost money but the Old Soo - the Wisconsin Central - made money. Worse yet, the CP was shocked when CN bought the Old Soo - the Wisconsin Central - to compete with CP by using what had been their own tracks. You can't make this stuff up!
And who was Vice President and Chief Operating Officer of CN at the time it acquired Old Soo - Wisconsin Central? Why, that would be E. Hunter Harrison. Now, EHH has been called out of retirement by that ne'er-do-well of Wall Street, William Ackman, to run the CP. I have no doubt that Ackman acquired control of CP only after he had a blood compact with EHH, anything else would have been suicide. Now the incompetent, complacent folks at CP are squealing like little girls because somebody wants them to do their jobs and cans them if they don't. Aw, ain't that too bad. Meanwhile, EHH is finding lots of good people at CP and they're finally rising to the top where they belong.
Much as I hate the idea of the Canadians acquiring more and more American railroads, we are apparently too busy having "lifestyles" and have lost the will to own and run them ourselves. I can understand EHH's desire to have a transcontinental railroad because that's what his competition has - and it's all about competition. CN is not only transcontinental east to west, it's transcontinental north to south, thanks to the acquisition of the Illinois Central. Deciding how this current drama will end I'll leave to you wiser folks to discern but calling a hero a bad guy is not something I can let stand.