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I'm sure no expert, but if the locomotives don't work in either conventional or DCS, that pretty much narrows the problem down to the locomotives, not the control system.

 

The first thing I would do is check underneath both engines to see if, as Barry noted, there is a slide switch that has been set in the wrong position (the owner's manual should show where it is).  That is especially true if the engines were other than new-in-box when purchased.

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