Lets clean up the language here first. Is this a PS-2 or PS-3 engine? You have successfully downloaded the Sound File for PS-2 or Sound file with Chain file for PS-3 to your computer. If PS-3 you need to open that file and separate the Chain File from the Sound file. Now you have loadable files.
If you selected chain file to load you must select the chain file. If you are loading a Sound file you must select the sound file. These are 2 different files and both are loaded for PS-3. UNLESS it is a PS-32 board. In which case you must load a PS-32 chain file appropriate for the engine. Then you can load a PS-2 3V or PS-3 Sound file.
Just because the program or your remote can talk to the TIU does not mean the TIU output can communicate with a PS-2 or 3 board. Those are two separate lines of communication.
YOU apparently have successfully downloaded the program to your computer. You are unsuccessful at uploading to the board.
Despite a board working doesn't mean it isn't damaged memory and cannot accept a new program load, but I am not sure you are loading correctly based on the comments so far. G
OK so here is a snapshot of where I am at. First, both engines are PS2-5V. The chain files are fresh downloads of 5V files off the MTH site in both cases. The loader file was a fresh download about a month ago, and worked fine for the TIU and handheld updates. My PC is running Win7 x 64 bit; not that that should matter. I have first put both sound files in a directory where the loader can find them; and it does find them.
When I open the loader and select download to an engine, there is a window with preliminary setup instructions. 1 thru 4 don't apply because I am doing this on the bench. 5) The engine is directly connected to the TIU output via test leads with alligator clips. 6) Since the TIU is not a rev L, it is connected to the PC with an RS-232 cable and an RS-232 to USB adapter. 7) I have tried both 16VAC power to the TIU channel inputs, as well as 12VDC. I have tried 12VDC aux power to the TIU, as well as power only to the inputs.
As said earlier, the loader finds the TIU (usually after several runs at unplugging and replugging the USB cable), and loads the chain file OK, but as soon as it tests the signal quality it packs up with the same message per my OP. It's like there is a roadblock between the TIU and the engine somehow.
Any ideas or thought appreciated!