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Email is guest@menard-inc.com. I have used it for both train and regular Menards customer service needs.

As has been stated repeatedly, Menards is a huge home improvement company producing trains as a owner-inspired sideline. So a separate phone number for the handful of train customers who might want to call isn’t considered a priority for such a mass-market company, especially under the previously stated directive that the train line must not interfere with Menards’ primary business operations.

@cpasam posted:

Does anyone know why the turbines on top of Menards hotel don't rotate?  Is there a sensible way to see if the related power wire is disconnected?

There is a distribution board in the base of the building. It is tough to get to.  I snipped the wires to the motor because the motor sound was annoying, then I saw the board.

I also reached in and pulled out half the led strips. The thing had enough LEDs to light up the room!

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