They did not take time to disable the motor driver they have different software for the same board when used in different applications and it takes about the same time to install regardless of which software package is installed. Not to mention Lionel is a business and likes to sell trains. They do not benefit, as in keeping them in business. from Us swapping boards so I would not expect their assistance. Be grateful they exist at all and are willing to sell parts to you directly. j
I guess we'll have to agree to disagree because they would have had to take the time to create that separate software load for the situation you describe. It would have likely be easier to load the same software on the powered A and non-powered A units and just reverse the electro-coupler, headlights, and motor field wires. This, again, assuming that leaving the motor driver, tach sensor, or RailSounds circuitry active wouldn't some damage the board. I can't see why it would, but I'm leaving that caveat there in case (as cost cutting measure) the board can't handle unloaded circuits. This was actually a thing back in the old tube amplifier days but is less of a concern with solid state electronics.
And yes, Lionel is a business, but I will not be "grateful they exist" as you suggest if they don't provide a product that demands my hard earned dollars. I could argue that we all should be grateful that Monsanto, Kraft-Heinz, and Nestle all exist since without them this world could not produce enough food to feed us all - but good luck getting that to fly these days.
Furthermore, this wasn't about "swapping boards" it was about PAYING for extra parts to add some functionality to an existing purchase that lacked it. It's not like I was complaining that their board didn't work in an MTH engine or something. Oh, and if they aren't willing to sell parts to us directly, I'd wish them good luck trying to hock their wares, what with the failure rate and damage experienced for brand new items, let alone something a few years old.
Sheesh.