I have some of the new Atlas O F40's and one of them is having a sound issue and just wanted to reload the file on the engine to resolve the problem, hopefully. Then, when I went to the Atlas website to get the sound file, I found that there weren't any files for any of the PS3 locomotives? @Paul Graf are there plans to begin offering a way to download these files on the website? I'd hate to email the support department whenever I want to download a file. Has anybody else found on the website where these files live if I missed them?
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I am checking on this - have to see if we have the rights to post these files. In the meantime, please contact our customer service department, they can get you the file.
It would astound me if you didn't have the rights to post the files, that's a basic maintenance issue!
I'm gonna play dumb for a second and ask.... why couldn't you just download an F40PH file from the MTH website and load it in?
@Paul Graf, thanks for looking into this. It would improve the support capability of the website significantly if those were available.
@Boilermaker1, you could certainly download any file from the MTH website and install it, but I bring this up as a long term issue because if Atlas made a sound file with custom announcements for a certain passenger train (F40s, E8s) that MTH had never done then we wouldn't have access to it. It would be better if we could avoid that situation entirely.
Besides the issue of custom station announcements, the MTH sound files will only work correctly if the gear ratios haven't changed. Otherwise the reprogrammed locos would run slower than the speed indicated on the DCS remote.
Most likely these F40s are built 100% from MTH tooling, and the ratio is still 10.5:1. But if I recall correctly, Atlas DID use a lower (numerically higher) gear ratio on the second batch of F-units they imported circa 2013(?), after a lot of 2-rail O scalers pointed out that they ran kind of fast for a scale model, and sacrificed some slow-speed control in the bargain. Hopefully @Paul Graf will tell us which version of the 4-wheel truck block was used on the recent F40s.
The speeds are identical to the MTH version; here are two Atlas F40PHs with an MTH #251 tossed in for good measure, all at 2smph.
Thanks!
- Mario
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@CentralFan1976 posted:The speeds are identical to the MTH version; here are two Atlas F40PHs with an MTH #251 tossed in for good measure, all at 2smph.
Impressive to see how well the paint matches across the 3 units.
@bigboy25 posted:Impressive to see how well the paint matches across the 3 units.
Thanks; More details here: Atlas F40PHs Arrive
- Mario
@Paul Graf any updates with sound files support ?
It's truly inconceivable that Atlas wouldn't have the ability to provide ready access to the sound files for their locomotives!
@gunrunnerjohn posted:It's truly inconceivable that Atlas wouldn't have the ability to provide ready access to the sound files for their locomotives!
i agree, atlas should just add a support section for each premier locomotive they produce with sound file and manual just like we are all use to, this will also free up their customer service reps