LCD Screen replacements for DCS Remotes

Is it possible for ASC's to get the screens for repair?

@gunrunnerjohn posted:

Is it possible for ASC's to get the screens for repair?

Hope so, could be faster. Plus isn't that why all you techs went to class for, to repair MTH products 🤔

Negative. Please refer to the email we sent to our ASC’s regarding this subject.

Unfortunately this particular part came with an extra long ribbon cable which is extremely challenging to get right the first time. Instead of creating a bunch of unnecessary drama over “the part just broke”, we decided it is best that we handle this in house.

Thank you,

Mike

@MTH PARTS & SALES, LLC posted:

Negative. Please refer to the email we sent to our ASC’s regarding this subject.

Unfortunately this particular part came with an extra long ribbon cable which is extremely challenging to get right the first time. Instead of creating a bunch of unnecessary drama over “the part just broke”, we decided it is best that we handle this in house.

Thank you,

Mike

I guess only select ASC's got the word, I never got an email.

That’s encouraging to hear. It’ll be great to have another extra remote.

Also interesting is that MTH is taking an item back in-house for repairs now.

That has not been the case with any of their other products that failed during the warranty period.

Maybe this might change also.

Peter......Buco Australia.

Please make more DCS remotes- not just the parts- we have a reason.

2 DCS remotes at the same time wireless, to the WTIU using Mark DiVecchio's RTC adapter