I just received from one of the three arms of MTH the announcement of the new parts site.  Over the past 20 years, I have had little trouble with, uh-oh, over 60 MTH engines.  But this news of the parts site is most welcome.  What is more, the motor charts are a bonus!  Three cheers to Mike Reagan for being a parts and patience champion!

Some of us were asked by Mike to test run the new parts site, and then Mike asked us to report our findings back to him if we found any issues,….I can tell you from my perspective, I’m not a computer guy, never have been ….I found the site very easy to use, and I was able to buzz around the site like a pro,…..things you’ll like are the foot notes at the top of categories giving hints how to search for your parts,….take the time to read them ( for novices ) and you’ll be able to hunt down parts easily,….I like the way it’s set up,…..you’ve got to fathom the sheer amount of parts that had to be identified, cataloged, and numbered to appreciate the monumental task Mike took on,……at Lionel, Mike had a staff,…..here, it’s just Mike, him, and himself,…….bravo Mike!….well done…

Pat

For Mike. I've been searching around for the parts on my wish list from the old site and during one search ( it might have been Scale Truck ) the engine hung up and timed out, returning a very colorful page with the attached text.

Hi JET,

You are like the only person to catch that screen! We implemented a "oopsy" page not available message yesterday to prevent that page from returning. G=Sad to hear someone (you) saw it. This occurs when there is a disconnect between pages. It likely occurred while we were pushing code to the site. My apologies you were able to return a page like that (slightly embarrassed!)

Thanks,
Mike

@Mikado posted:

You are like the only person to catch that screen! We implemented a "oopsy" page not available message yesterday to prevent that page from returning. G=Sad to hear someone (you) saw it. This occurs when there is a disconnect between pages. It likely occurred while we were pushing code to the site. My apologies you were able to return a page like that (slightly embarrassed!)

Actually Mike, I mentioned I got that error page, I just didn't capture the page as we assumed that the site was being updated when I asked you about it.

yesterday I went to the page to check it out. It asked me to create a password and I did. Today, it won't let me even look at the page. It asks for username and password. I don't remember creating a user name? I thought it was my email?

The user name/password prompt right at entry is to restrict the site to the beta testers.  That will be gone when they go live, apparently tonight.

Received an email from MTH this morning that Parts Site was live, went to www.mthpartsandsales.com/shop as indicated in email, would not let me see anything. Got a request to sign in.

Can I assume site is broken or am I doing something wrong?

Apparently a small glitch, it'll be live this evening from what I hear.

@Trainmstr posted:

Received an email from MTH this morning that Parts Site was live, went to www.mthpartsandsales.com/shop as indicated in email, would not let me see anything. Got a request to sign in.

Can I assume site is broken or am I doing something wrong?

Same here, I can only assume they are not live yet or one final bug to be worked out

It is a security layer Mike implemented while testing. I'm sure he will have it worked out soon.

READ THIS!

Okay guys,

Don't get your traction tires in a twist! Encountering some technical issues this morning. The site will be active as of 8pm this evening. There is a lot of anticipation out there, just please exercise a little more patience. I know parts, I have no clue about computer programming, so I am at the mercy of our web developer........

Thank you,
Mike

Okay folks,

The site is live, let the fun begin! (fortunately it occurred 3 hours BEFORE 8pm. Thank you for your patience.

Thank you,
Mike Reagan
MTH Parts & Sales LLC

It won't come up at all now, think it crashed.

@Mikado posted:

Okay folks,

The site is live, let the fun begin! (fortunately it occurred 3 hours BEFORE 8pm. Thank you for your patience.

Thank you,
Mike Reagan
MTH Parts & Sales LLC

Annnd it's flooded with so many requests that the site is effectively down. Kind of predictable!!

Yeah, saw that coming...........just restarted the server

@Mikado posted:

Yeah, saw that coming...........just restarted the server

we're getting closer but Tomcat needs to get started:

Looks like it's running normally now, they're just out of stock for the stuff I need!

John,

Did you add the items you want to the wish list? To be notified when the items return to stock....

Curious if you are using this feature, it works quite well.

Thank you,
Mike Reagan
MTH Parts & Sales LLC

Yep, I added it to the wish list.

I have been looking it over and searching but seem to keep coming up with Lionel Parts??? LMAO

We implemented a significant server update overnight, basically tripled the cpu size and RAM of the server we were on yesterday. This should correct the crashing issue we fought with on the 23rd.

sorry for the drama, what can I say, I’m a train guy, not so much a computer guy.

Thank you,

Mike

@Mikado posted:

We implemented a significant server update overnight, basically tripled the cpu size and RAM of the server we were on yesterday. This should correct the crashing issue we fought with on the 23rd.

I think someone mentioned that possibility in a phone conversation some time back.

I placed an order this morning and everything worked perfectly.

Thanks Mike.  The site really looks great. 

Todd

Can someone explain how to search for a 70-2017-1 one gauge dash 8 part?

No matter what I type, I get no results. PS2, Dash 8, C8-40W, etc.. etc.

This is a great ! new service. I just used the web site to locate and order parts that I have been trying to get literally for several years. No doubt this has been a major effort for those who created and organized it, and it should do a lot to extend the service lives of all the MTH product out there.

- Mike

@Engineer-Joe posted:

Can someone explain how to search for a 70-2017-1 one gauge dash 8 part?

No matter what I type, I get no results. PS2, Dash 8, C8-40W, etc.. etc.

What type of part are you looking for?  You can search on descriptions.

@Engineer-Joe posted:

Can someone explain how to search for a 70-2017-1 one gauge dash 8 part?

No matter what I type, I get no results. PS2, Dash 8, C8-40W, etc.. etc.

Go to the

Search Exploded View Part Lists

Then type One Gauge    in the search box

It will then give you results.   Scroll down the list until you see your loco

It looks like right now they are still working on getting One Gauge stuff listed.

it has stripped idler gears. Something I've never seen in so poor condition. In the past, I believe you had to swap out the whole trucks. I'm just hoping for a miracle here, or I have another powered dummy with sound!

There's at least a list now with no links yet.

I tried typing one gauge dash 8 along with several other ideas. Nothing came up. It looks like I did not try just one gauge in the box.

I also tried idler gears and nothing showed up. Looks like I will have to wait. just praying here.

Mike,

Search results for DD0000001 have top view photos of the PS1 and PS2/3  couplers that look almost exactly the same, wouldn't bottom view photos be better ( show the bottom plate on PS2/3 )  ?

Jim T.

If you read the description of the FOUR different couplers two say PS 2 & 3 the other two say PS-1. Buy one of each and you could see the bottom of all 4. Up close & personal!

does it really matter if you can see the underside of the coupler, when the electronic version (PS1 or PS 2 & 3) is included in the part name?

Escape Rocks,

go to service parts search page. Type in “railking one gauge” after the results load use the filter field and just enter “dash”, everything I have come across will return.

i have not touched a single 1 gauge loco yet. I have started with Premier articulated locos. I only have 3000 more exploded view diagrams and part lists to go. Just check back from time to time. I am 30 YEARS late to the party and I am one person…..

Mike

@Mikado posted:

If you read the description of the FOUR different couplers two say PS 2 & 3 the other two say PS-1. Buy one of each and you could see the bottom of all 4. Up close & personal!

does it really matter if you can see the underside of the coupler, when the electronic version (PS1 or PS 2 & 3) is included in the part name?

Mike, as I recall the PS vs. PS2 couplers are different I think based on operating voltage>. Do not call were the PS3 couplers fit in.

Ron

@Mikado posted:

I only have 3000 more exploded view diagrams and part lists to go.

So by Monday or Tuesday then, right?

🤣🤣

Thanks for all of your hard work Mike, I'm sure everyone appreciates it!

@Mikado posted:

If you read the description of the FOUR different couplers two say PS 2 & 3 the other two say PS-1. Buy one of each and you could see the bottom of all 4. Up close & personal!

does it really matter if you can see the underside of the coupler, when the electronic version (PS1 or PS 2 & 3) is included in the part name?

Yes it does since that is the only visual difference, and the only way to confirm that MTH Parts actually sent you the proper coupler.  You obviously know that giving someone a PS1 coupler instead of the PS 2/3 they need creates a big problem.

(  Not to mention when you want to look at an installed coupler, you turn the engine over and you're looking at the bottom of the coupler anyway, not the top. )

@H1000 posted:

So by Monday or Tuesday then, right?

🤣🤣

Thanks for all of your hard work Mike, I'm sure everyone appreciates it!

He needs at least until Tuesday.

@JET posted:

Yes it does since that is the only visual difference, and the only way to confirm that MTH Parts actually sent you the proper coupler.  You obviously know that giving someone a PS1 coupler instead of the PS 2/3 they need creates a big problem.

(  Not to mention when you want to look at an installed coupler, you turn the engine over and you're looking at the bottom of the coupler anyway, not the top. )

Where are you going with this??….the description in the listing AND the picture clearly denote which one is which,….it’s up to you to pick the correct one you need based on what’s called the description ,……no??….

Pat

@harmonyards posted:

Where are you going with this??….the description in the listing AND the picture clearly denote which one is which,….it’s up to you to pick the correct one you need based on what’s called the description ,……no??….

Pat

Maybe the search results you're seeing are not what I'm seeing.

I'm saying it's easier to tell the difference between the PS1 and PS2-3 couplers from the bottom

than the top, so you should use that view to identify them.

Here's my search results for DD0000001

DD4000001

DD0000032

And of course DA1250004

So I'm the only person who thinks the identifying photos of DD40000001 and DD00000032 make them look almost identical?